Elevator Maintenance Is Essential For Your Customers Satisfaction And Safety

Posted on: 20 August 2020


An 'Out Of Order' sign on your elevator's door or a poorly-ventilated and dirty elevator chamber can turn people away from your company's services. People need to feel fully trusting when you using an elevator and you should ensure that each rider will be in safe hands. Have routine elevator maintenance performed and pay attention to any complaints that come up, in between service appointments.

Mechanics, LIghting, Cleanliness, And Filtration May Be Assessed

When an elevator is first installed, it is inspected and a sticker is posted inside of an elevator chamber. The sticker shows when the elevator was inspected and the number of passengers or combined weight that can safely be inside of the chamber at any time. Besides routine inspections, which could uncover mechanical problems or issues with internal components, routine maintenance is needed.

During the maintenance of an elevator, the mechanics, lighting, cleanliness of the chamber, and air filtration will be assessed. Since many modern elevators utilize light-up technology and air conditioning, these may be the first two features that your patrons take note of when they enter the elevator. Without one or the other operating properly, you will likely hear some complaints.

A Care Routine Should Be Implemented

In between elevator maintenance appointments, the area in front of each elevator loading area and the inside of the elevator will need to be maintained. Keep the elevator clean and free from scuff marks by polishing the flooring inside of the elevator and by wiping down metal railings and other high touch surfaces that your clients may utilize.

Use a soft cloth and some disinfectant to wipe off the buttons that correspond to floor numbers. If you utilize carpeting, either outside of each entryway or inside of the elevator compartment, shampoo the floor coverings on a monthly basis and vacuum the carpeting more often.

If a customer ever voices a concern about the manner in which the elevator operates, have your maintenance crew check out the issue immediately. A bumpy ride, shifting between floors, slow movement up and down the shaft, or inoperable buttons are reasons to call in an elevator maintenance technician.

If you do incur a problem in which you cannot guarantee that the elevator is safe enough to operate, hang signs from the elevator and set up a barrier, in front of each elevator entryway. Caution tape and cones that are displayed in front of the area where people will be loading will prevent them from accidentally getting inside of the elevator chamber.